You can tell by the reviews on Google and Facebook, Monties lives up to their committment to the customer. The “wow” factor lives and breathes in this business. Monities Heating and Cooling recently joined the TNBPA .
Rob’s number one priority every single day is making sure his customers have an exceptional experience from the time his team walks in until the time they leave. “Whatever it takes to meet our cutomer’s expectations.”
A man with vision, heart, and an obsession with customer service is the way we would describe Rob Montie. We had a chance to sit and talk with Rob and Jennifer Montie, of Monties Heating and Cooling in their home last week.
Rob has been in the HVAC industry for over 25 years and it’s clear he has the expertise and know how to tackle any project. The company specializes in residential and commercial work ranging from boilers, tankless water heaters, and all the latest technology in heating & air conditioning.
While we reviewed all his experience, what he really wanted to talk about was the way he serves his customers. Rob said the number one priority for him and his team everyday is to operate with integrity and bring exceptional service to every interaction. He feels this is the most important part of his business. He never takes for granted that customers trust him in their home or business and his team is meticulous about they way they come in and the way they leave it.
WNY is a tough place to keep inside temps consistant. A break down in air conditioning or heating equipment can make things pretty uncomfortable. It’s important to have reliable service providers so when the extreme weather hits your inside environment isn’t.
Monties Heating and Cooling provides 24/7 Emergency Service and Installation, quick professional service, and quality equipment to Niagara and Erie County. Summer is coming, make sure your air is working!
Call Rob! 716-628-9005